Privacy Policy

Privacy Policy – Doctors King

1. Introduction

a. This Privacy Policy explains how Doctors King (“we”, “our”, “us”) collects, uses, and protects your personal data (“Personal Data”) when you visit our website, purchase our products, or interact with us.

b. By accessing our website and/or purchasing from Doctors King, you agree to the collection and use of your Personal Data in accordance with this Privacy Policy.

2. Personal Data That We Collect

a. Personal Data refers to any information that can identify you as an individual. It does not include anonymous data where your identity has been removed.

b. We may collect the following categories of Personal Data:

i. Contact Information
Your name, email address, phone number, billing address, and shipping address.

ii. Account Information
If you create an account, we collect your username, password (encrypted), and order history.

iii. Transaction Information
Details about the products you purchase, order numbers, payment confirmation, and transaction history.

iv. Communication Data
Messages, inquiries, or feedback you send us via email, website forms, social media (such as Instagram, Facebook, or WhatsApp), or customer support.

v. Technical & Usage Data
IP address, browser type, device information, and how you interact with our website (such as pages viewed and time spent). This helps us improve our services.

3. How We Use Your Personal Data

Doctors King uses your Personal Data for the following purposes:

a. To process and deliver the products you order
b. To manage your account and provide customer support
c. To respond to your questions, complaints, or requests
d. To improve our website, products, and customer experience
e. To prevent fraud, unauthorized transactions, and illegal activities
f. To comply with legal, tax, and regulatory obligations
g. To send order updates, service messages, and customer care notifications
h. With your consent, to send marketing emails, promotions, and product updates
i. To analyze website usage and improve content, layout, and performance
j. To resolve disputes or enforce our terms and policies

4. Who We Share Your Personal Data With

We do not sell your Personal Data. However, we may share your information with trusted third parties necessary to operate our business, including:

  • Payment processors (such as credit/debit card providers or online payment gateways) to securely process payments

  • Courier and shipping companies to deliver your orders

  • IT and website service providers for hosting, security, and technical support

  • Marketing and analytics providers to help us understand customer behavior and improve advertising

  • Legal or regulatory authorities if required by law or to protect our legal rights

All third parties are required to protect your data and use it only for the services they provide to us.

5. How We Protect Your Personal Data

a. Doctors King takes data security seriously. We use appropriate technical and organizational measures such as:

  • Secure servers and encrypted connections (SSL)

  • Restricted access to Personal Data

  • Secure payment processing systems

  • Internal policies to prevent unauthorized access or misuse

b. In the event of a data breach that legally requires notification, we will inform affected users and relevant authorities as required by applicable law.

6. How Long We Keep Your Information

a. We retain your Personal Data only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

b. If you have an account with us, we will keep your information while your account remains active. You may request deletion of your account, subject to legal or transaction record retention requirements.

7. Your Rights

Depending on your location, you may have rights regarding your Personal Data, including:

  • The right to access the data we hold about you

  • The right to request correction of inaccurate data

  • The right to request deletion of your data

  • The right to withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Cookies and Tracking Technologies

Doctors King uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Understand how visitors use our site

  • Improve performance and user experience

  • Deliver relevant advertisements

You can control cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Doctors King
Email: info.doctorsking@gmail.com
Phone: +92 329 0629549
Website: https://doctorsking.com